Each year over 90,000 health insurance professionals across the country take AHIP’s Medicare Training to satisfy government-mandated compliance requirements. The challenge was how to encourage the learner to move from the national association site seamlessly to AHIP member sites. This required a customized integrated series of learning platform experiences.
Aleckson and the Web Courseworks team supervised the implementation of a “hub and spoke” network of integrated learning management system instances. In the compliance-training system, AHIP’s hub delivers training to learners affiliated with all the major health insurance plans in the United States. These learners are then seamlessly transferred to spoke systems customized to the health plans’ training programs. Results are ultimately reported to governmental compliance systems.
The new compliance-training system launched in March 2012. The Web Courseworks partnership with AHIP continues to develop with the addition of system enhancements. Web Courseworks has also worked with AHIP to create an Affordable Care Act training system and Fraud, Waste, and Abuse training option to complement the Medicare training delivered through the compliance-training system.